Legal notice

This website is operated by Mariana Costa, trading as frete.

BUSINESS INFORMATION

Legal business name: Mariana Costa
Trading name: frete
Email: hello@frete.pt
Phone number: +351 912 962 409
Business address: Azeitão, Portugal
VAT number / NIF: 251265030
Business registration number: N/A

WEBSITE

This website and online store are operated under the trading name frete.

The purpose of this website is to present and sell products online to consumers and/or business customers, subject to the applicable terms, conditions and policies available on this website.

CUSTOMER SUPPORT

For questions about orders, products, shipping, returns, exchanges, complaints or other matters, you can contact us at:

Email: hello@frete.pt

We aim to respond to customer enquiries as soon as possible.

ELECTRONIC COMPLAINTS BOOK

Consumers may submit a complaint through the official Portuguese Electronic Complaints Book platform.

ALTERNATIVE DISPUTE RESOLUTION

In case of a consumer dispute, the consumer may contact the competent Consumer Alternative Dispute Resolution entity in Portugal.

Further information about Consumer Alternative Dispute Resolution entities is available through the official Portuguese consumer authority.

APPLICABLE LAW

This website is operated from Portugal. This legal notice and the use of this website are governed by Portuguese law, without prejudice to any mandatory consumer protection rights that may apply in the consumer’s country of residence.

Last updated: 30 June 2026.